Careers

Phone Operator

Location: Sandy Springs, GA (Northside Hospital Area)

Family Practice Center is seeking a Phone Operator to be the voice of our practice. This central patient-facing role is critical to scheduling, communication, and the overall patient experience across our metro Atlanta locations.

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Position Details

Responsibilities & Qualifications

Responsibilities

Answer calls professionally and schedule appointments
Enter patient data into EMR systems and document encounters
Manage messages and route calls appropriately
Verify insurance and support patient inquiries
Support training of new operators
Maintain a professional and positive attitude with coworkers and patients

Qualifications

Strong verbal and written communication skills
Computer proficiency including Microsoft Office and cloud-based software
High school diploma or GED required
Strong organizational skills; minimum 40 WPM typing
EMR/Epic experience preferred
Critical thinking ability and professional demeanor

Join Our Team

Benefits & How to Apply

Paid time off
Partially paid health insurance; dental, vision, and AFLAC options available
401(k) with matching
Paid parking
Competitive salary

To apply, send your resume to sandysprings@familypracticecenterpc.com.

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Request Information

schedule Appointment Call Now (404) 256-1727