Privacy Policy
Introduction
Family Practice Center (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at familypracticecenterpc.com or interact with our practice.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.
Information We Collect
Information You Provide Directly
We may collect personal information you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and demographic information
- Insurance information
- Health-related information submitted through appointment request or contact forms
- Communications you send us via email, forms, or other channels
Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL and device information
- Cookie and tracking data (see Cookies section below)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to appointment requests, inquiries, and communications
- To provide, operate, and improve our website and services
- To send appointment reminders, newsletters, or practice updates (with your consent)
- To comply with applicable laws, regulations, and legal obligations
- To protect the security and integrity of our website and practice
HIPAA and Protected Health Information
As a healthcare provider, Family Practice Center is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us — whether in person, by phone, or through our patient portal — is governed by our Notice of Privacy Practices, which is provided to all patients at their first visit and is available upon request at any of our locations.
Our website contact and appointment request forms are general inquiry tools and are not intended for the transmission of sensitive medical information. Please do not submit PHI through these forms. For medical questions or records requests, please contact your nearest Family Practice Center location directly.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small data files stored on your device.
You may disable cookies through your browser settings; however, doing so may affect the functionality of certain areas of the site. We use the following types of cookies:
- Essential cookies — Required for the website to function properly
- Analytics cookies — Help us understand how visitors use the site (e.g., Google Analytics)
- Marketing cookies — Used to deliver relevant content and measure campaign effectiveness
Third-Party Services
Our website may use third-party tools and services, including:
- Google Analytics — for website traffic analysis
- Patient survey and feedback platforms — for post-visit satisfaction surveys
- Online scheduling tools — for appointment requests
These third parties have their own privacy policies governing their collection and use of information. We encourage you to review their policies. Family Practice Center is not responsible for the privacy practices of third-party websites or services.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
- With service providers who assist in operating our website or business, under appropriate confidentiality agreements
- As required by law, regulation, court order, or governmental authority
- To protect the rights, safety, or property of Family Practice Center, our patients, or the public
- With your explicit consent
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Links to Other Websites
Our website may contain links to third-party websites for your convenience and reference. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any website you visit.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise these rights, please contact us using the information below.
To unsubscribe from marketing communications, follow the unsubscribe instructions in any email we send, or contact us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Family Practice Center
Phone: (770) 667-0208
Website: Contact Us
Effective Date: April 22, 2026
