Responsibilities
- Contact insurance carriers to verify patient insurance eligibility, benefits, and requirements
- Use multiple platforms to request, track, and obtain prior authorizations within allotted timelines
- Request, follow up, and secure authorizations prior to services being performed
- Apply knowledge of medical terminology, general medical office procedures, and HIPAA regulations
- Communicate insurance changes or trends among the team
- Clearly document all communications in standardized format
- Collect payment and apply it to the appropriate clinic
