Responsibilities
- Oversee daily supervision of back-office staff including medical assistants and x-ray technicians
- Manage staffing, scheduling, and supply/equipment ordering
- Ensure facility meets healthcare and federal regulations
- Hire, train, and conduct performance reviews for back-office employees
- Maintain COVID vaccine inventory via GA Dept of Public Health GRITS system
- Manage communication with contracted lab management and phlebotomists
- Monitor staff callbacks, prior authorizations, and referrals for timely responses
- Improve clinical workflows and lead monthly team meetings